FAQ’s

How can I contact the office to schedule a visit?

You can call our office at 305-271-8222 starting at 8:30am, Monday through Saturday, and our phone staff will assist you.  If you call when our office is closed, you can leave a message and someone will call you back once the office reopens. One of our office staff begins picking up messages at 7:30am to assist patients in scheduling same day visits. Our office lines get forwarded to our answering service from 11:45am to 1:00pm Monday through Friday; if you call during this time, you can leave a message and someone will promptly call you back. The office lines get forwarded to the answering service again for the evening starting at 4:45pm. The office closes at 5pm Monday through Friday and at noon on Saturday.

How do I schedule a check up for my child?

You can call our office at 305-271-8222, give your child’s name and age, and request a check-up appointment. We remind our patients at the end of each well visit when the next well visit is due. For infants and toddlers, you can make the next well visit before leaving the office if you wish. We can schedule well visits as far as 3 months in advance. At certain times of the year, especially May through August, many of our patients need forms completed for camp, school, and athletics. We encourage you to plan ahead when scheduling check- ups during this busy time period.

What is the schedule for well child visits?

2 Weeks Checkup
1 Month Checkup
2 Months Pediarix #1, Hib #1, Prevnar#1, Rotavirus #1, Checkup
4 Months Pediarix #2, Hib #2, Prevnar #2, Rotavirus #2, Checkup
6 Months Pediarix #3, Hib #3, Prevnar #3, Rotavirus #3, Checkup
9 Months Urine test, Checkup
12 Months MMR #1, Chickenpox #1, Hgb, PPD, Checkup
15 Months Hib #4, Prevnar #4,  Checkup
18 Months DTaP #4, Hep A #1, Checkup
2 Years Hep A #2, Hgb, Urine, Checkup
3 Years Urine, Checkup
4 Years MMR #2, Chickenpox #2, Urine,  Checkup
5 Years Kinrix, Hgb, Urine, PPD, Checkup
Ages 6 through 11 years a Cholesterol test, Hgb, Urine, Annual Checkups
12 Years Tdap, a cholesterol test, Hgb, Urine, PPD, Checkup
Ages 13 years through 21 years Hgb, Urine, Annual Checkups
*Pediarix = DTaP, Polio, Hepatitis B
*Kinrix = DTaP, Polio
*PPD = Tuberculin skin test
*Hgb = Hemoglobin test to detect anemia

The Meningococcal Vaccine is given during early adolescence to help protect against this serious bacterial disease. A second dose is given later in high school.

Tdap is the recommended booster dose given prior to entering 7th grade to better control the increasing incidence of whooping cough. It may be repeated later in high school, prior to starting college.

HPV vaccine is approved for males and females, ages 9 years through 26 years to help prevent cervical cancer in females, and genital warts in males and females. It has also been shown to be effective in preventing anal precancerous lesions in males. After age 6 months, the Influenza Vaccine is recommended annually. The vaccine is available as an injection for ages 6 months and up, and as a nasal mist for ages 2 years and up.

A routine Hemoglobin test (for possible anemia) is done at approximately 6 months and 12 months of age and periodically thereafter. The cholesterol is done because recent medical research has shown that high cholesterol levels in children may predispose to the development of subsequent early coronary heart disease. Proper precautions taken early may prevent or delay this possibility. High risk families will be tested more often.

The Tuberculin Test is done for the detection of a possible exposure to tuberculosis. With the large number of immigrants and visitors to South Florida, the incidence of tuberculosis has increased. Screening is recommended for early detection of this treatable disease. Intervals may vary We will continue to see our patients for well visits until they graduate college or reach 22 years of age.


How can I schedule a visit when my child is sick?

You can call our office at 305-271-8222, give your child’s name and age, and briefly describe the reason for the visit. We strive to give sick children same-day appointments with their primary doctor. However, if that doctor is heavily booked at the time you need to come in, or is not in the office that day, we will schedule your visit with another doctor of your choice who has an appointment available. If the office is extremely busy the phone staff will ask you a few questions to determine if the appointment could be scheduled for the following day. If it cannot, we will give you a time to come in that same day. We will try to see you as promptly as possible, but there may be a slight wait. We ask for your patience during those times.

What if I have a question or my child is sick after the office has closed?

We encourage you to call during regular office hours for common, routine questions. If you have a serious medical concern or your child is ill, you can call 305-271-8222. Our answering service will give your message to an after -hours pediatric nurse who will call you back. If you believe you have a true medical emergency, call 911 immediately for assistance.

Do you have any tips for making the appointment run as smoothly as possible?

When you make the appt. please briefly inform our staff why you would like your child seen; some concerns require more time and this information will help in scheduling. Bring any medical records you may have from a recent ER visit or hospitalization. Please arrive on time. Please anticipate if a second (or third) child in your family needs to be seen and request an extra appointment prior to arriving at the office. Also, know your health insurance policy; please bring a new insurance card if your plan has changed.

What is your policy on completing forms for school, camp, and athletics?

Our office will be happy to complete the forms in a timely manner. Many of these forms can be done at the time of the checkup visit. If your child is current with his checkups, you can call to have the forms completed; please allow 48 hours for the forms to be finished. There is a fee of $10 per form, due at the time of pick-up (a higher fee may be charged for very complex forms).

What is your policy on refilling prescriptions?

If your child is up to date with checkups, you may call and request a refill of medication. Please allow 24 hours for the refill to be processed. Please anticipate your child’s medicine needs so that you do not run out of important medicines after the office is closed. It is very difficult to refill prescriptions after hours when the doctor on call may not be familiar with your child and does not have access to the medical record. ADHD medication prescriptions must be hand written and must be picked up at the office. Please allow enough time for this process before your child runs out of medication.

Does your office schedule prenatal visits?

Yes, we are happy to provide a prenatal visit for expectant parents. There is no charge for this visit. These visits are scheduled for 11:45am or 4:45pm. Please call 305-271-1087 to schedule your visit. During this visit you will have an opportunity to meet with the doctor and receive a tour of the office.

Are the Doctors in the group all board certified?

Yes, all the Doctors are board certified and are Fellows of the American Academy of Pediatrics (FAAP).

Is the Practice accepting new patients?

Yes, we always welcome new patients, from birth to age 18 years. Please call for an appointment and to verify that we accept your insurance. Once you have made an appointment please obtain previous medical records (especially immunization records and growth charts) and bring those with you to your first appointment. You can access the new patient forms on this website, fill those out ahead of time, and print them. Please arrive 15 minutes early to allow for registration time.

Will my child see his primary doctor for each visit?

Yes, you will see the same doctor for each visit if you choose. For checkups we encourage this in order to establish a comfortable and trusting relationship over time. For illnesses, we encourage you to see your doctor if available, but to please be flexible and see another physician if your primary doctor is not in that day or has no appointment availability when you wish to be seen. At any time, if you would like to change your primary doctor and see another physician in our group, just make your appointment with the physician of your choice.

How does your office handle “walk-in” patients?

We do not encourage walk-ins. We prefer that you call and make an appointment first, if you can. This allows us to see patients in the most expeditious manner. If you do walk in without an appointment, we will see your child. However, we will see the scheduled checkups and patients with appointments first, unless your child is in an emergency situation that takes precedence. We will always do our best to accommodate all patients that need to be seen.

Does your office accept my insurance plan?

We do accept most major insurance plans. Please see our link with a list of those plans. If your insurance is not listed, please call our insurance department at 305-271-1087 to be sure that we are not providers on your health plan.

What if I have a question about a bill?

If you have billing questions, please call our billing office during weekday office hours at 305-271-1087.

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